Technical Support
If you haven't had much experience of software programmes you'll be pleased to have our team watching your back. Customer Service is our top priority which is why you can phone us with any questions to get you up and running in no time. We also provide tutorial guides, an online support desk, video tutorials and much, much more.
Check out our Support Desk now >>
Technical Support
Our mission is to ensure each and every user is able to get the absolute best from their HBXL software products. No problem is too small. We will not rest (Mon-Fri 9-5) in providing consistent, best-in-class support. We will act rapidly to resolve any problems fast and prevent future issues arising, all with a genuine smile on our face. Effective. Consistent. Always there when you need us.
Call us on 0117 916 7899
Monday - Friday, 9am - 5pm
Email us support@hbxl.co.uk
HBXL Support Promise
From the moment you become an HBXL software user we are by your side. We’re here, holding your hand, helping you get to grips with your new software until you’re ready to go it alone. And even then we’re at the end of the phone with ongoing support courtesy of our Support & Updates package included with your software subscription.
Training
Every new customer gets an initial 2 hours free coaching and can be followed up by further paid for training.
We provide different options for anyone who wants it – complimentary Software Skills courses for EstimatorXpress, PlansXpress and Take-off & Estimate Kit, One to One Training at your office and Online Training for short sessions.
How to Videos
Master the software with a wide range of short video tutorials which look closely at different aspects of the software to aid your understanding and speed up your software usage.